Frequently Asked Questions
We’ve gathered some of the most frequently asked questions in one place so check here if you there’s anything you want to know about Penn Parcel Box - and if you can't find the answer you're looking for, feel free to send us a query via the contact us page.
Q: What’s the largest parcel size that fits?
A: For PBX1 it’s:
Width: 420mm x Height: 240mm x Depth: 360mm (W: 16.54" x H: 9.45" x D: 14.17")
And for a PBX2 it’s:
Width: 600mm x Height: 300mm x Depth: 550mm (W: 23.62" x H: 11.81" x D: 21.65")
Q: Does it come with a spare key?
A: Yes, all PBX models are supplied with two keys each.
Q: Can it be wall mounted?
A: The PBX needs to be secured to the floor however we have also supplied a wall bracket if you want additional stability against knocks and strong weather and added peace of mind that is securely in place.
Q: Does it come with screws or bolts?
A: Yes, we supply four anchor plugs to secure it to a solid floor four anchor plugs are supplied and the bottom panel has pre-drilled fixing holes as well. A full installation guide is inside the box and available to download here too.
Q: Do the paint colours have RAL codes?
Grey - RAL 7016
Black - RAL 9005
White - RAL 9016
Q: How will it be delivered?
A: Your prebuilt PBX will come on a pallet, secured by inflated wrapping and cardboard, all of which is biodegradable and eco-friendly.
Q: Can I buy any accessories for the PBX?
A: Yes, also available is a helpful Delivery Placard that indicates where to find your Penn Parcel Box.