Penn Parcel Box

Frequently Asked Questions

We’ve gathered some of the most frequently asked questions in one place so check here if you there’s anything you want to know about Penn Parcel Box - and if you can't find the answer you're looking for, feel free to send us a query via the contact us page.


Q: What’s the largest parcel size that fits?

A: For PBX1 it’s: 

Width: 420mm x Height: 240mm x Depth: 360mm (W: 16.54" x H: 9.45" x D: 14.17") 

And for a PBX2 it’s: 

Width: 600mm x Height: 300mm x Depth: 550mm (W: 23.62" x H: 11.81" x D: 21.65")


Q: Does it come with a spare key?

A: Yes, all PBX models are supplied with two keys each.


Q: Can it be wall mounted?

A: The PBX needs to be secured to the floor however we have also supplied a wall bracket if you want additional stability against knocks and strong weather and added peace of mind that is securely in place.


Q: Does it come with screws or bolts?

A: Yes, we supply four anchor plugs to secure it to a solid floor four anchor plugs are supplied and the bottom panel has pre-drilled fixing holes as well. A full installation guide is inside the box and available to download here too. 


Q: Do the paint colours have RAL codes?

A: Yes: 

Grey - RAL 7016

Black - RAL 9005

White - RAL 9016


Q: How will it be delivered?

A: Your prebuilt PBX will come on a pallet, secured by inflated wrapping and cardboard, all of which is biodegradable and eco-friendly.


Q: Can I buy any accessories for the PBX?

A: Yes, also available is a helpful Delivery Placard that indicates where to find your Penn Parcel Box.